Privacy Policy
1. Introduction
This Privacy Policy explains how Extension Africa Consulting Ltd. collects, uses, and processes your personal data when using our website, web application, mobile app, and email communications ("Products and Services").
2. Data We Collect
- • Information you give us: This includes personal details (email, name, ID, etc.) you provide when using our services.
- • Information we collect: Device data, transaction history, and technical activity like IP address and browser type.
- • Information from third parties: Data from banks, payment providers, or other services you interact with.
- • Information from social networks: If you sign in using Facebook, Google, Apple ID, etc.
- • Sensitive data: Such as biometric data (e.g., face scans) for verification.
- • Location data: We may collect your precise or approximate location to provide location-based features and services. You can disable location access in your device settings at any time.
3. How We Use Your Information
We use your data to:
- •Provide and manage our Products and Services
- •Comply with legal obligations and prevent fraud
- •Improve and personalize our services
- •Contact you with service updates or promotional offers (where applicable)
- •Provide location-based services and features such as farm field mapping and location-based advisory services
4. Sharing Your Data
We may share your data with trusted third parties including service providers, regulators, or legal bodies, only as required and with proper safeguards.
5. Data Retention
We keep your data only as long as necessary for the purposes set out in this policy or as required by law.
6. Your Rights
You have rights to access, correct, delete, or restrict your personal data, and object to processing in some cases. Contact us at info@extensionafrica.com.
7. Cookies
We use cookies to improve your experience. View our separate Cookie Policy for full details.
8. Changes to this Policy
We may update this policy occasionally. The latest version will always be available on our website.
9. Contact Us
If you have any questions or concerns about this policy, please contact our Data Protection Officer at info@extensionafrica.com.